1. About these Terms
These Website Terms and Conditions (Terms) apply to your use of the DotDot website at dotdotshop.com.au and https://www.chemistwarehouse.com.au/dot-dot, including any purchases made through the Website.
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
In these Terms, DotDot, we, us and our means On the Glow Marketing Pty Ltd, ABN
30691268961 of South Yarra, Victoria 3141.

2. Changes to these Terms
We may update these Terms from time to time. Any changes will take effect once published
on the Website. Your continued use of the Website after updated Terms are published
constitutes acceptance of those changes.

3. Eligibility and Use of the Website
You must use the Website only for lawful purposes and in accordance with these Terms.
You must not:
● use the Website in any way that breaches any applicable law or regulation
● interfere with or disrupt the Website or its security
● attempt to gain unauthorised access to any part of the Website, server or database
● use any automated system, software or process to extract data from the Website
without our prior written consent
● upload or transmit any malicious code, virus or harmful material.
We may suspend or restrict access to the Website at any time if we reasonably believe there
has been misuse.

4. Product Information.

We aim to ensure that all descriptions, images, pricing and other content on the Website are
accurate and up to date. However, to the maximum extent permitted by law, we do not
warrant that all Website content is always complete, current or error-free.
Product images are for general illustration only. Actual colours, packaging and product
appearance may vary slightly.
Any information provided on the Website, including information about skincare, ingredients and product use, is general information only and is not medical advice. You should seek professional advice where appropriate, particularly if you or your child have allergies, sensitivities or other health concerns.

5. Orders
When you place an order through the Website, you are making an offer to purchase the
selected products in accordance with these Terms.
All orders are subject to availability and acceptance by us. We may accept or decline an
order for any reason permitted by law, including where:
● a product is unavailable
● there is an error in pricing or product information
● we suspect fraudulent or unauthorised activity
● payment cannot be processed.
A confirmation email acknowledging receipt of your order does not necessarily mean that
your order has been accepted. A contract is formed only when we confirm dispatch of your
order, unless otherwise required by law.

6. Pricing and Payment
All prices are listed in [AUD] and are inclusive of GST where applicable, unless otherwise
stated.
We may change prices at any time before you place an order.
You agree to provide current, complete and accurate purchase and account information for all purchases made through the Website.
Payment must be made using the payment methods offered on the Website. By submitting
payment details, you represent and warrant that you are authorised to use the selected
payment method.

7. Shipping and Delivery
We will arrange delivery in accordance with our Shipping Policy, available at
https://www.chemistwarehouse.com.au/help-centre.
Any delivery timeframes provided are estimates only. We are not responsible for delays
outside our reasonable control, including delays caused by carriers, weather events or supply
chain disruptions.
Risk in products passes to you on delivery, to the extent permitted by law. Title in products
passes once full payment has been received.

8. Promotions and Discount Codes
From time to time, we may offer promotions, discount codes or special offers. These may be subject to separate terms and conditions, including validity periods, product exclusions and
availability.
Unless otherwise stated, promotions:
● cannot be used in conjunction with any other offer
● are not redeemable for cash
● are available while stocks last
● may be withdrawn or changed at any time, subject to applicable law.

9. Returns, Refunds and Consumer Rights
Our Returns and Refunds Policy is available at
https://www.chemistwarehouse.com.au/help-centre.
Nothing in these Terms excludes, restricts or modifies any rights you may have under the
Australian Consumer Law or any other applicable law, including consumer guarantees that
cannot be excluded.
Where you are entitled to a remedy under applicable consumer law, we will provide that
remedy in accordance with our legal obligations.

10. Gift Cards and Store Credit
If we offer gift cards or store credit, any such products will be subject to any additional
terms notified at the time of issue, including expiry dates, redemption conditions and
exclusions.

11. Intellectual Property
Unless otherwise stated, all content on the Website, including text, graphics, logos, product names, designs, images, videos, layout and software, is owned by or licensed to us and is protected by intellectual property laws.
You may access and use the Website for personal, non-commercial use only. You must not
reproduce, adapt, modify, distribute, publish, display or exploit any Website content without
our prior written consent, except as permitted by law.

12. User Content
If you submit any review, comment, image, testimonial or other content to us through the
Website or social channels connected to the brand, you grant us a non-exclusive, worldwide,
royalty-free, perpetual, irrevocable licence to use, reproduce, modify, publish and display
that content for marketing, promotional and operational purposes.
You warrant that:
● you own or control the rights to any content you submit
● the content is accurate and not misleading
● the content does not infringe any third-party rights or breach any law.
We may remove user content at our discretion.

13. Links to Third-Party Sites
The Website may contain links to third-party websites or services. These links are provided
for convenience only. We do not control, endorse or accept responsibility for any third-party
content, products, services or privacy practices.

14. Disclaimer and Limitation of Liability
To the maximum extent permitted by law, the Website and its content are provided on an "as is" and "as available" basis. We do not guarantee that the Website will be uninterrupted, secure or free from errors, viruses or other harmful components. To the maximum extent permitted by law, we exclude all implied representations, warranties and conditions not expressly set out in these Terms. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, including loss of profit, loss of revenue, loss of business opportunity or loss of data, arising from or in connection with your use of the Website or any purchase made through it. Where liability cannot be excluded but can be limited, our liability is limited to the fullest
extent permitted by law.

15. Indemnity
You agree to indemnify us and our officers, employees, contractors and agents against any
claim, loss, liability, damage, cost or expense arising out of your breach of these Terms, your misuse of the Website, or your breach of any law or third-party right.

16. Privacy
Your use of the Website is also governed by our Privacy Policy, available at
https://sigmahealthcare.com.au/privacy-policy/

17. Termination
We may suspend or terminate your access to the Website at any time, without notice, where we reasonably believe you have breached these Terms or where necessary to protect the Website, our systems or other users.

18. Severability
If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.

19. Waiver
A failure or delay by us to exercise any right under these Terms does not constitute a waiver of that right.

20. Governing Law
These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive
jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those
courts.

21. Contact Us
If you have any questions about these Terms, please contact us at: DotDot
On the Glow Marketing Pty Ltd
Hello@dotdotshop.com.au
South Yarra, Victoria 3141